Acme · 2pm — Sarah Chen (CTO, decision), Marcus Webb (VP Eng, champion)
- Deal: $1.4M renewal + expansion, close Jun 30. Redlined MSA with their legal since Fri.
- Sticking points: EU data residency · 99.95% SLA ask · flat price on 62 overage seats
- Usage: +38% MoM, 312/250 seats, 2 P1s last 30d (both <4h)
- Watch: “evaluating Cursor” thread in their #eng-leads Tue — leverage, not real
- Play: lead with usage + support SLAs → trade EU commit (Q3) for them dropping 99.95%. Let them raise the overage.
Deal room · last Gong recap
Open session in Claude